Botanical Farms
Reviews and Complaints
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Verified Reviewer | Erie, PennsylvaniaQuestion about $199.88 on my credit card bill
Offer of one hundred dollar refund. They claim too late for anything else. Ordered in December just got charge card bill.
- Got my gummies
Preferred solution: Full refund
User's recommendation: Would not recommend this company
HORRIBLE
- Know how to advertise
- Are in over their head
Preferred solution: Deliver product or service ordered
User's recommendation: Find another company as this place is HORRIBLE
I got ripped off
- Know how to advertise
- Are in over their head
Preferred solution: Let the company propose a solution
User's recommendation: Do not recommend
Refund due
User's recommendation: Don't expect reputable customer service refunds are not given as promised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pflugerville, TexasThe company as mentioned by all the others is a scam. Was charged three times the amount that I ordered.
Preferred solution: Full refund
User's recommendation: Do not buy anything from these *** sucking bottom feeders.
Dishonest practices
I thought I was ordering a sample. I ended up with five bottles and a charge of $199.
I called on December 9th and was asked if I wanted a $100 refund. I wanted to send back the product and never do business with this company. They did return the $100 and following their instructions I returned all five bottles to Smyrna, TN unopened on 12/15. The ad also stated I would be receiving a complimentary product.
On 1/25/22 I called as refund was never received and I now had a charge from an excercise website, which I never ordered. I was told the first month was complimentary and they automatically renew with your credit card. They advised me the product was never received and without the tracking number they could not refund. Thankfully, I found us UPS tracking number and verified package was received 12/18.
I called today and they found the package, six weeks later. I was then advised they would be deducting $50 for restocking the 5 unopened bottles. I refused to pay as I was never advised of this restocking fee in previous calls and was told I would be refunded another $99.88. The customer service representative called a supervisor and was advised $25 would be charged vs $50.
I still refused to pay and customer service put me on hold again and when she returned she was authorized to refund the entire amount. I feel they misled me initially and once they had my credit card they continued to abuse it.
Preferred solution: Apology
User's recommendation: Do not use them!
Botanical owes me $199.80 added extra product to my order I returned unopened within 30 days and requested refund. No refund has been sent. I was scammed old people like me at 80 should not be taken
User's recommendation: Do not buy anything from this so called company yhey lie and cheat.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Reading, PennsylvaniaThis is a scam
Preferred solution: Full refund
This company is a scam
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRma number
- Not customer service friendly
Preferred solution: Full refund
Overcharged on initial purchase
User's recommendation: Don't purchase this product. Their street address doesn't exist in NY.
They keep 10 dollars a bottle on return that I didn't order
- Ship items you dont order and cant get refund
Overcharged
- Overcharge
Preferred solution: Full refund
User's recommendation: Do not buy they will charge your credit card as much as they can and wont return your money FRAUD COMPANY
I was charged for an additional product I did not order. The product I did order is not what it was advertised to be.
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE FROM THIS COMPANY!!
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Do not recommend charged for something I did not order,order was for 59.95 credit card was charged 119.88 had to cancel credit card so they would not Charge my card again what a rip off.